Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email support@qorzela.com with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Qorzela is operated by Dongfang Yuanhaokai Network Technology Co., Ltd.
Company Name: Dongfang Yuanhaokai Network Technology Co., Ltd.
Address: Room 407, Unit 1, Building 8, Yangguang Haian Residential Community, Dongfang Wanchi International Border Trade City, No. 177 Jiefang West Road, Basuo Town, Dongfang City, Hainan Province, China
Phone: +86 130 4852 7169
Email: support@qorzela.com